How to contact the Driving Standards Agency
The Driving Standards Agency (DSA) is a large organisation. We want to help you to contact the right part of the agency, so we can deal with your query or complaint quickly.
Our opening hours are 8.00 am to 6.00 pm, Monday to Friday.
If you want to complain about DSA, please read our complaints procedure first.
Please use these links to find the contact details you need.
Please note:
When ringing the 0300 200 1122 number, initially you will be presented with the choice of selecting option 1 for theory test and option 2 for practical tests.
Option 2 provides a secondary menu offering further options for ADI, Pass Plus, Arrive Alive, Driver CPC, Customer Services etc.
For example, if you have an ADI related enquiry then you should choose options 3 or 4 from this secondary menu depending on your actual needs.
- Contact Details
Additional Contacts
Approved Driving Instructor branch
Chief Executive’s Private Office
Compulsory Basic Training (CBT) Section
Driving Standards Agency headquarters
Experienced Driver Assessment Services (EDAS)
Gwasanaeth i Gwsmeriaid Cymru a Gorllewin Lloegr
Knowledge and Information team - FOI
Llinell archebu prawf ymarferol
Practical test complaints and issues
Practical test telephone booking numbers